Privacy Policy

Effective date: August 26, 2026

This Privacy Policy explains how Click AI Limited (“Vuvu”, “we”, “us”, or “our”) collects, uses, and shares information when you use the Vuvu mobile application for Android (the “App”, package name com.clickai.vuvu) and the website vuvu.world (together, the “Service”).

Vuvu is an AI companion app. It is intended only for adults aged 18 or older. By using the Service, you confirm that you are at least 18 years old.

1. Information We Collect

Account information

• Email address — used to create and secure your account and to communicate with you about the Service.
• Date of birth — used to verify that you are 18 or older.
• Google Sign-In — if you sign in with Google, we receive your email address and basic Google profile information (such as your name and profile picture) from Google, as permitted by your Google account settings.

Content you create

• Chat messages — the messages you exchange with AI companions in the App. To generate companion replies, your chat messages are processed by third-party large language model (LLM) service providers acting on our behalf.
• AI-generated images — images generated within the App as part of your interactions are stored with your account so they can be shown to you.

Device and app information

• Push notification token — a Firebase Cloud Messaging (FCM) token used to deliver push notifications to your device.
• Device identifiers — identifiers associated with your device, used for security, service operation, and analytics.

Analytics and attribution

We use AppsFlyer, a mobile measurement and attribution service, to understand how users find and use the App (for example, which advertising campaign led to an install). In connection with this, the following data is collected:

• Google Advertising ID (GAID) — your device's resettable advertising identifier.
• IP address and approximate (city-level) location inferred from your IP address.
• In-app events — such as installs, sign-ups, and other usage events.
• Internal user ID — an identifier we assign to your account.

Advertising

The App may offer optional rewarded ads — you can choose to watch an advertisement in exchange for usage credits. Ads are served by third-party advertising networks, which may collect your advertising ID (GAID), IP address, and device information in order to deliver and measure ads.

2. How We Use Information

• To provide the Service, including generating AI companion replies and images;
• To create, secure, and manage your account, and to verify that you are 18 or older;
• To send you push notifications (which you can disable in your device settings);
• To measure and attribute advertising campaigns and analyze how the App is used, so we can improve it;
• To prevent fraud and abuse and keep the Service secure;
• To comply with legal obligations.

3. How We Share Information

We share information with the following categories of service providers, who process it on our behalf to operate the Service:

• LLM and AI service providers — your chat messages are sent to third-party AI providers to generate companion replies and images. These providers process the content to provide the response back to the App.
• Google — for Google Sign-In and Firebase Cloud Messaging (push notifications).
• AppsFlyer — for install attribution and app analytics as described above.
• Advertising networks — to serve and measure rewarded ads, where you choose to view them.

We do not sell your personal information for money. We may disclose information if required by law, to protect the rights and safety of our users or others, or in connection with a business transaction such as a merger or acquisition.

4. Data Retention and Account Deletion

We retain your information for as long as your account is active and as needed to provide the Service.

You can request deletion of your account at any time from within the App or by contacting us at support@vuvu.world. When you delete your account, it is deactivated and your data is frozen for 30 days, during which you can contact us to restore it. After the 30-day period, your account data is permanently deleted from our systems, except where we are required to retain certain information to comply with legal obligations.

5. Your Choices

• Push notifications — you can turn off push notifications in your device settings.
• Advertising ID — you can reset or delete your Google Advertising ID in your Android device settings (Settings → Privacy → Ads).
• Account deletion — as described in Section 4 above.

6. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA, as amended by the CPRA) gives you the following rights:

• Right to know — to request details about the categories and specific pieces of personal information we have collected about you;
• Right to delete — to request deletion of your personal information;
• Right to correct — to request correction of inaccurate personal information;
• Right to opt out of sale or sharing — we do not sell personal information for money. If any disclosure we make (such as sharing your advertising identifier for attribution purposes) is considered a “sale” or “sharing” under California law, you may opt out by contacting us;
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us at support@vuvu.world. We will verify your request using the email address associated with your account.

7. Age Requirement

The Service is intended only for adults aged 18 or older. We do not knowingly collect personal information from anyone under 18. If we learn that a user is under 18, we will terminate the account and delete the associated data.

8. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

The Service is operated by Click AI Limited, a company based in Hong Kong. Your information may be processed in the United States, Hong Kong, and other countries where we or our service providers operate. These countries may have data protection laws that differ from those of your place of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other reasonable means. The “Effective date” above indicates when this policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at support@vuvu.world.